Vodacom fibre call centre idiots

I have contacted the Vodacom Fibre call centre 6 times in 4 days. No one and I mean no one can assist u. It's 2021 and this is the level of service we have in South Africa. I was promised a call back 5 times and no one called me. Consultants are rude and do not know what the processes are. You can clearly hear that they lie because their agents are both call centre agents and technicians. They all ask for a SR number and none of those idiots log the SR. They have idiots working from home who don't have their head sets on. They scream and shout. Vodacom your staff will be the death of your company. How do you allow such illiterate people to work for your company when there are so many people jobless. Metro fibre has installed the fire 3 weeks ago and it's live. I hope some idiot at Vodacom understands what this means. Can someone call me and activate my fibre.