MP
Muhammad P
1 reviews | Active since Sept 2015
23 Dec 2020, 08:56
Vodacom fibre
Terrible service and poor communication when trying to set a date for installation of fibre at Irene Farm villages. The customer care is pathetic on ***, a broken link to set an online appointment never works and can't be resolved. The staff do not know how to get an appointment for me either
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Vodacom's replyOfficial
23 Dec 2020, 14:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Dec 2020, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team