VODACOM FIBRE

Vodacom fiber is absolutely pathetic The consultants (most) do not know how to resolve queries or speak to clients (even the supervisors are ***********)

I have given more than a calendar month notice and my fiber was not canceled) Just for the record, the cancelation was due to the worst signal (it is much worse than LTE) It was so bad that I could have been better off just buying data on my phone.

Either way, they did not cancel it and I had to call in at least 10 times to ask them to listen to the call that was made to cancel (they decided to DELIBERALETY not find that call to not rectify the mistake)

I was not going to give up, i had the calls pulled on my side (Yes, all the communication is recorded on my side) and send it to them. They confirmed multiple times over the phone that i will not be liable for this month and its canceled. (have that recorded too)

Now they been sending me the invoice and on my TransUnion it shows that my vodacom account is in arrears. If this issue is not resolved ASAP, i will definitely take it further. There is no way my credit score is going to drop even one point because of a company that doesn't take their job seriously. WASTE OF TIME, WASTE OF MONEY, WORST SERVICE