Vodacom fibre

Vodacom fibre are a bunch of sharks they ***** a persons money and you can phone and email and nothing gets done. I wanted to join their fibre filled out tue forms and all but in tye end vodacom technicians told me they can not connect me at all, i tyen went with supersonic. In january vodacom sent me a statement i emailed them back and told them that i do not use their services at all and they need to cancell the debit order i was ignored and end of january R695 was taken from my bank acciunt when i phoned them, i get told need to speak to accounts at the accounts department they have people that are so *********** they do not understand what you are saying the help desk is also a major joke. Emails do jot get answered and i now still have not received my money back yet i have even challenged tuem to show me what data i used with them and this they cannot do as they can not even find my account number but vodacom can take my money no problem. I have sent them emails detailing that i will be posting on hello peter and i will be pursuing legal steps but still no replies from vodacom which i think is absolutely pathetic a huge company that has so ***** a poor honest mans money in order to feed their greedy pockets