Vodacom fibre

Vodacom fibre ?! Absolutely disgusted with their service, I have to beg for feedback and I still haven’t received feedback, last week openserve was at my house to complete the fibre installation, the guy says oh sorry it’s not our line this is with Metrofibre, so I log a call with Vodacom so they can tell Metrofibre to install, I had to follow up with them a week later as to why I haven’t heard anything and they said they needed to confirm my address, on Monday Metrofibre was at my house but they didn’t bring a Terminal Point box with them only the ONT, I phoned Vodacom once again to let them know someone needs to come and install the TP box, I have since called probably 4 times and begged for feedback and still I have not heard anything from them after being promised from multiple staff members that they will provide me with feedback Absolutely disgusting, come end of the month and they will want to charge me for a full months fibre when I still don’t have working fibre at my house !!!!