Vodacom fibre billing issues

On a previous occasion I reported the SAME issue. After receiving correspondence from Vodacom and being sent a statement showing reversed charges I was happy that the issue has been resolved...just to be back at square one. So let me start again.

On 12 June 22 I cancelled my vodacom fibre contract SR*** was given. February 23 I receive a cal from MBD Inc for an arrears account being handed over by Vodacom. I contacted the call centre and SR*** was given to me as the billing department would have the issue sorted out. On 23/3/23 I get a statement emailed to me showing reversed charges and a 0.00 balance acc no I***. Happy that the issue is resolved. On 2/423 I receive emails that SR*** was closed and the issue resolved.

Today 9 May 23 I AGAIN had to call the call centre and log a call with the billing department as I was once again charged for fibre services that I DO NOT HAVE SR*** was given to me!!!!

HOW long will this go on now as the service was cancelled in June 22 already!!! This is utterly annoying. I truely hope someone at vodacom will take the time to contact me personally to have this issue resolved once and for all. I am utterly annoyed and frustrated at this ridiculous situation.