Vodacom Fibre Big on Promises with Not so Big Delivery

Logged a migration request via 1904, reference SR181 ********** 56. 1. a Couple of days later a consultant phoned me and said the migration could not be done, after I had to enquire why the migrations was not done. 2. Consultant said he will phone me back - still waiting! 3. Phoned several times - got the run around and promises that feedback will be given - still waiting! 4. Sent several email requesting feedback - still waiting! 5. Cancelled service reference SR181 ********** 23. 6. Got mail back stating I owe for cancellation even though it was a month to month contract. 7. The initial sign up was advertised as "Free installation and Free Router" 8. Sent several mails to this regard - needless to say STILL AWAITING FEEDBAC**** 9. All equipment have been disconnected and will have debit order returned by bank as customer service is shocking at "Vodacom Fibre". 10. More than welcome to check reference numbers and if someone thinks it worthy can contact me!!!