TM
Thulie M
1 reviews | Active since Aug 2019
13 Dec 2024, 09:20
Vodacom fibre
Why is vodacom finding it easy to just close my SR's without providing me with feedback. I have had to log an SR twice already and it's frustrating. Simple question why has my bill for the past 4months having so much issues?
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Vodacom's replyOfficial
13 Dec 2024, 10:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Dec 2024, 10:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team