PT
Paul T
1 reviews | Active since Jan 2015
08 Jul 2019, 22:54
Vodacom Fibre beware, test your speeds
Paying for 100mb download, in the evenings getting around 10mb download and international bandwidth is seriously limited. How can 10mb adsl be faster than 100mb Fibre?. Been logging calls with them, with little or no feedback. Following calls logged, SR***, SR***, SR***, SR***, SR***, SR***.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
09 Jul 2019, 09:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jul 2019, 09:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
22 Jul 2019, 12:17Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply22 Jul 2019, 12:17
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team
PT
Paul T's updateReviewer Update
23 Jul 2019, 01:24Hi Vodacom
Thank you, the speed has returned to what it should be.
Thank you, the speed has returned to what it should be.
PT
Paul T's update23 Jul 2019, 01:24
Reviewer Update
Hi Vodacom
Thank you, the speed has returned to what it should be.
Thank you, the speed has returned to what it should be.