AH
Albertus H
1 reviews | Active since Dec 2021
21 Dec 2021, 10:11
Vodacom Fibre
Good day my fibre line has been off since Sunday already. I have phoned the fibre help line with no results. No they expect me to pay the full amount at the end of the month when i clearly didn't use it when it was of for 3 day's now. It's terrible service and if this is not resolved Vodacom can take their *** router and get lost. It's just empty promises
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Vodacom's replyOfficial
21 Dec 2021, 10:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Dec 2021, 10:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team