IM
Ireen M
1 reviews | Active since Nov 2021
07 Nov 2021, 06:37
Vodacom Fibre Bad Support
Vodacom Fibre support service is really bad. I have been without internet for the past 5 days, the issue started after loadshedding. I have called and log the ticket only for the ticket to be closed without resolving the issue. Its really frustrating. No update, technicians just close the tickets SR: **************40 SR:**************06 SR:**************46
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Vodacom's replyOfficial
08 Nov 2021, 08:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2021, 08:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team