MM
Mummy M

1 reviews | Active since Mar 2020

05 May 2020, 11:26

Vodacom Fibre bad service

Someone from Vodacom called me this morming three times before 8am and i couldt anwer the phone since i was taking a shower. now it feels like im being panished for missing a call. the person still has not made any attempt to get hold of me and i waited since 8am this morning. called the call center again and the guy just told me Cebile tried to call me three times and now shes busy with other calls. its 11:25 and this Cebile still has not called me and im still not connected.

0
Replies (1)
Vodacom
Vodacom's reply05 May 2020, 13:14
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team