Vodacom fibre bad service

Item: Vodacom
Rating: 1
Author: Kabelo A

I've been without internet for the past 3 weeks when I call vodacom fibre they just telling me stories to reset blah blah , I just want my internet back ,I'm working from home now I have to buy data from my own pocket, I don't know if vodacom will compensate me for this. I need my internet to work, vodacom is giving crab service

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Replies (1)

Vodacom's replyOfficial

22 Oct 2024, 12:12

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply22 Oct 2024, 12:12

Official