JB
Jaco B
1 reviews | Active since Sept 2017
17 Aug 2022, 15:25
Vodacom Fibre Bad Service
Vodacom Fibre has very poor service. My fibre fault SR*** is not being attended to. Fault is going for 4 days now. The fault is not the actual fibre connection, but the MAC and Serial number config.
Very bad service
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Replies (2)
Vodacom's replyOfficial
18 Aug 2022, 08:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Aug 2022, 08:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JB
Jaco B's updateReviewer Update
19 Aug 2022, 07:29Dear Vodacom,
It is now six days without service. You keep on telling me that I need to be patient and allow you more time? How much time do you need? This is totally unacceptable and very poor service. I am very disappointed in you.
It is now six days without service. You keep on telling me that I need to be patient and allow you more time? How much time do you need? This is totally unacceptable and very poor service. I am very disappointed in you.
JB
Jaco B's update19 Aug 2022, 07:29
Reviewer Update
Dear Vodacom,
It is now six days without service. You keep on telling me that I need to be patient and allow you more time? How much time do you need? This is totally unacceptable and very poor service. I am very disappointed in you.
It is now six days without service. You keep on telling me that I need to be patient and allow you more time? How much time do you need? This is totally unacceptable and very poor service. I am very disappointed in you.