CP
Charmaine P
1 reviews | Active since Nov 2019
29 Apr 2020, 10:14
Vodacom Fibre Bad service
I have taken up a vodacom Fibre line.. It was approved in Feb.. I have phoned about 5 times and Avery time they just say a installation clerk will contact me.. It has now been 3 months and still no answer.. I have to pay extra for as the Fibre has not been activated as well
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Vodacom's replyOfficial
29 Apr 2020, 11:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Apr 2020, 11:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team