eS
erica S
1 reviews | Active since Mar 2009
08 May 2024, 10:50
Vodacom Fibre bad service
@Vodacom claims they are for customers…. Surprise….. I got. No internet for more than 24 hours I phoned and emailed yet nothing….. you quick to take my money but no service….. I got a student studying so in fact you boikot the student from studying which cost us a lot of money as well …… Service request SR*** . I plan on taking legal action
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 May 2024, 11:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 May 2024, 11:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
eS
erica S's updateReviewer Update
11 May 2024, 10:32Today 11/05/2024 I am still without internet .
Vodacom's is clearly in breach with contract .
It cost us this far R1000 on data for god my Grandson to be able to do schoolwork.
I insist Vodacom carry these costs
Vodacom can’t keep to their contract then they need to cancel their contract with me to enable me to secure a reliable supplier. .
One agent off Vodacom even told me it is s a common Issue.
I Insist this to be sorted asap.
Vodacom's is clearly in breach with contract .
It cost us this far R1000 on data for god my Grandson to be able to do schoolwork.
I insist Vodacom carry these costs
Vodacom can’t keep to their contract then they need to cancel their contract with me to enable me to secure a reliable supplier. .
One agent off Vodacom even told me it is s a common Issue.
I Insist this to be sorted asap.
eS
erica S's update11 May 2024, 10:32
Reviewer Update
Today 11/05/2024 I am still without internet .
Vodacom's is clearly in breach with contract .
It cost us this far R1000 on data for god my Grandson to be able to do schoolwork.
I insist Vodacom carry these costs
Vodacom can’t keep to their contract then they need to cancel their contract with me to enable me to secure a reliable supplier. .
One agent off Vodacom even told me it is s a common Issue.
I Insist this to be sorted asap.
Vodacom's is clearly in breach with contract .
It cost us this far R1000 on data for god my Grandson to be able to do schoolwork.
I insist Vodacom carry these costs
Vodacom can’t keep to their contract then they need to cancel their contract with me to enable me to secure a reliable supplier. .
One agent off Vodacom even told me it is s a common Issue.
I Insist this to be sorted asap.
eS
erica S's updateReviewer Update
13 May 2024, 15:27S/N:ALCLFC4C29B4
Hope you can read this
eS
erica S's update13 May 2024, 15:27
Reviewer Update
S/N:ALCLFC4C29B4
Hope you can read this