RA
Rhona A
1 reviews | Active since May 2016
15 Aug 2022, 10:44
VODACOM FIBRE BAD SERVICE
Please do not use Vodacom fibre.....EVER..... You will never get it cancelled. I have made several calls begging them to cancel my fibre as I have moved house and the new owners cannot get their fibre installed. It means nothing to them that you have been a customer for 27 years. And the call centre seems to enjoy acting all stupid and NOT listening to you. Thank you for nothing Kanylani
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Vodacom's replyOfficial
15 Aug 2022, 12:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Aug 2022, 12:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team