Vodacom fibre bad new

Vodacom deserves 0 stars when it comes to customer service... I recently changed from rain wifi to Vodacom fibre... Because network with rain is really poor.... Hoping Vodacom would be better because Fibre has been activated.... Nope I don't have no wifi at home... Vodacom sales quick to go with the sales and tell us that we can do a self connection no problem... Delivery for router top class came in like 3 working days.... Open the box call to activate the connection... All to find we need an ONT box that must be connected by metro Fibre now I'm ****ed because your sales team does not explain this and instead says no you can connect it by yourswlf no issue.... Now we call Vodacom speak to like 3 different consultants who have no idea what must be done and don't know how to help.... Luckily enough there's YouTube and YouTube explains that you need an ONT box.... To top it off the YouTube video is a Vodacom advert wow.... Shockeding.... Phone Vodacom back someone understands and they say no we logging a ticket for the order to get Metro Fibre to install the ONT box.... A day later call back saying no metro Fibre didn't call and we await them to confirm dates for install... Agent says there's no order put through.... Wow absolutely wow the service is ridiculous and no one at Vodacom knows there story all of them need to go back for training no lie