RG
Richard G
1 reviews | Active since Sept 2022
01 Sept 2022, 21:23
Vodacom Fibre
I had the worst experience with vodacom fibre.
My fibre has been down for 9 months. I have send about 13 mails and phoned 20 times and still did not get any service from them.
I canceled my fibre after my 2 year contract ant for the last 3 months they are still billing me.
They have the worst service ever and they are not responding to any of my queries anymore.
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Replies (1)
Vodacom's replyOfficial
02 Sept 2022, 08:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Sept 2022, 08:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team