N
Nakkit
1 reviews | Active since Aug 2024
18 Dec 2025, 16:07
Vodacom fibre
Our Vodacom fibres internet went out on 16 December. We phoned for help and they said they would send a technician out but now sitting on the 18 December and no one has come. We’ve phoned multiple times and they keep saying they will escalate it but still getting no help. Customer service is absolutely terrible.
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Vodacom's replyOfficial
19 Dec 2025, 09:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2025, 09:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team