rR
rudie R
1 reviews | Active since Jul 2016
08 Apr 2023, 19:44
Vodacom Fibre
I had a Vodacom Fibre installation for several years with no problems.
I relocated and a Fibre installation was scheduled. It's almost a year now with no installation in place.
I received a LTE router-absolutely, a useless product! I pay for a 10mbps but after a test, less than 2mbps- keeps on buffering, even with one device connected. Escalated the problem sever times with no feedback.
Please, I need better service!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Apr 2023, 10:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2023, 10:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team