Vodacom Fibre

I cancelled my fibre at the end of October 2022, my notice period ends on the 30 November 2022. Poor communication between Openserve and Vodacom has resulted in my fibre being suspended on the 15 November 2022. It has been four days of struggling with Vodacom to get my fibre back up and payment is still expected for this. I have called the call centre multiple times, contacted Vodacom on social media and I my fibre is still deactivated. The call centre has made multiple promises to call me back with several escalations and we are still nowhere to getting a resolution.