Vodacom Fibre - avoid if you need to work from home.

Today is Sunday. No internet access. Again. Every day this week the same thing happens! Sometimes the outages are short but most of them last for many hours!

All the lights are on and stable the ONT & Router but when I connect to the Router with my phone or laptop I see a message "Sign-in\Authorization Required" with no internet access.

Switching ONT & Router off\on has no effect.

Can anyone please advise what is causing this or better still is there ANYONE at Vodacom who cares enough about CRM to do what is necessary to resolve this problem?