Vodacom fibre at The Anchorage, Bellville , Cape Town

Item: Vodacom
Rating: 1
Author: Landile S

I have had a very bad experience with vodacom. We have been experiencing wifi downfall for a week now at The Anchorage, Glenhaven, Bellville and they are not doing anything to fix the issue.

I have been calling since Friday last week and was told that my ticket will be assigned to someone, but there was no response . I cant even work from

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Replies (2)

Vodacom's replyOfficial

18 Feb 2025, 14:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply18 Feb 2025, 14:25

Official

Landile S's updateReviewer Update

19 Feb 2025, 13:35

I recievd no call from your consultants and its been a week now

Was promised a call since from last week Thursday

Also they told me that they will sens a technician but they never did that

Landile S's update19 Feb 2025, 13:35

Reviewer Update

I recievd no call from your consultants and its been a week now

Was promised a call since from last week Thursday

Also they told me that they will sens a technician but they never did that