1 reviews | Active since Apr 2024
VODACOM FIBRE AT HOME - DO NOT RECCOMEND- TERRIBLE!!!!!
Since moving to an new property with existing Fibre, i upgraded from LTE to Fibre at home, i received my new router from vodacom, and THEY WERE UNABLE TO CONFIGURE the router for 30 days, numerous phone calls and attempts were made with no assistance from Vodacom. After 30 days of struggling, with no coverage at home, i cancelled my package and got a new ISP, after another 3 weeks Vodacom is now not releasing my Fibre line due to a NOTICE period that i am not supposed to be responsible for hence THEY could not successfully install my new router and configure it. After almost 60 days i still dont have any coverage, and my new ISP is still not able to take over the line. Everytime we phone vodacom you speak to a new consultant - system is not updated. No one knows whats going on.
