AvdW
Abraham van der Westhuizen

1 reviews | Active since Dec 2014

01 Jul 2019, 20:12

Vodacom Fibre are useless

Stay away from Vodacom Fibre. Their speed is not as advertised and their customer care is worthless. I am sitting without internet since Friday 28th and its now 1 July already. They apparently excallated the query, but no action has been taken. I complain about the speed and then they chase you around the bush to make you loose interest and the speed stays poor.

Stay away... Stay away....

0
Replies (2)
Vodacom
Vodacom's reply02 Jul 2019, 08:14
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply17 Jul 2019, 11:04
Official
Dear Customer 

Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance