ER
Ewouda R
1 reviews | Active since Jul 2022
03 Jul 2022, 16:06
Vodacom Fibre are giving 6Mbps for a 100Mbps linespeed
I upgraded 0n 10 June from 50 Mbps to a 100Mbps line speed. My current linespeed is 4-6Mbps. Vodacom are not able and not willing to solve the problem. I sent numerous screenshots of speedtests, but they don't care to solve the problem, as long as I pay my account
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Vodacom's replyOfficial
03 Jul 2022, 19:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jul 2022, 19:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team