1 reviews | Active since Aug 2025
Vodacom fibre and terrible service
Vodacom Hellopeter.com Vuma Fibre Vumatel I am still experiencing WiFi downtime. Approximately three weeks ago, I contacted Vodacom regarding my WiFi outage and was informed that it was an area-wide issue. Following a subsequent call, I was advised that the matter would be escalated to Vumatel due to the holiday period. Regrettably, three weeks in I remain without WiFi. Vodacom Hellopeter.com Vuma Fibre Vumatel I am honestly appalled by the services you provide and tired of waiting I'm a paying customer and I expect to have this up and running ...
Here's feedback from Vodacom ...
Hello Kim
The reference number is SR***. As advised previously, the team handling this item will be in touch with you.
Feedback Vumatel and now telephonically mentioned the case is closed...
Hi Kim,
Hererwith the ref number case logged with Ekurhuleni ROC for activations
Case
***0
Regaeds
Hide quoted text
Icon 10%Ntombi Nqaqu Title: Specialist: Escalations, Show quoted text Show quoted text
C2 General
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
