Vodacom Fibre and Techitions USELESS!!!!

Since 15 December 2022 I have been trying to sort the issue out of our fibre being down! One of your agents pjoned my husband and confirmed that a technition will be on site on the 5th? Well no one has arrived at all, not even a phone call ????! With mu neighbour it was confirmed the 6th / 7th…. Guess what no one on site! Yout service is pathetic! Amd we have contract phones with Vodacom for quite a few years! So how about actually ammending our account with the fibre that has been off since 15 December that your technitions are to lazy to fix, and actually commit to an appointment! So we have to rely on our phone data to connect or do what ever we need to do? And who is compensating us for this ???? Vodacom js very quick to sell a **** service amd have people pay for it! I am disgusted by your utter lack of good service!