Vodacom fibre and cellphone-The worst service

Item: Vodacom
Rating: 1
Author: Karthikeyan D

Hi 1)I have requested the Vodacom to activate my international roaming and still waiting for a feedback more than 2 months. 2)We wanted the VAT number has to be included in our invoice and sent multiple mails with all the documents and every time I get a reply asking for the same documents,It happened for 4-5 times and still not resolved even after 1month.I could not reach anyone via callcentre.I am tried of Vodacom's service and no one bother to resolve

Helpful (0)

Replies (2)

Vodacom's replyOfficial

16 Mar 2021, 07:00

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply16 Mar 2021, 07:00

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Karthikeyan D's updateReviewer Update

26 Mar 2021, 11:28

Hi
I haven't received any call from you guys and I have raised this concern as I am unable to get solution from 082135.Can I get a call from a person who can really help.If I am not answering or busy, pls try again so that I can answer

Karthikeyan D's update26 Mar 2021, 11:28

Reviewer Update