Vodacom Fibre agents disappointment

I am extremely disappointed in the services I received from the Vodacom Fibre department. Three different agents assisted me one name Zaid Solomons, Lauren Karstens and Ndele. I was promised several times that my fibre would be changed due to the fact that my complex only had one server available. I have not received any feedback from them hence I was promised that they would follow up and help me with the process but nothing was done. My emails were not even responded to. This is extremely pathetic services that I received. So much for vodacom being the best network provider! Disappointing 😡