Vodacom Fibre Agents are **********

An agent from Vodacom was promoting fibre and we enquired with them, so they requested documentation. The next thing we have a delivery from RAM with a router, really?? Without a contract or even a voice recording with terms and conditions and amount to pay. We then called the guy to cancek as this is ***** but no Vodacom decided to sedn as invoices and statements. This is ridiculous and I'm very disappointed at the level of disrespect shown by them and undermining us to take up a deal without signing for it. I've sent several emails to Vodacom custtomer care complaining about this but till today it is not resolved and did not even get a call from them instead I'm told via email that they don't work with fibre team, I'm mean to me Vodacom is Vodacom right? Now I must spend money to resolve this. This is ***** as my husband detaiks was used with my bank statement.