HB
Hannes B
1 reviews | Active since Mar 2021
08 Mar 2021, 08:35
Vodacom fibre after sales sucks!!!!
Vodacom fibre has the WORST customer service i have ever seen in my life, fibre line installed on 22/01/2021 and is still not active, everytime you contact the service centre the rely always stays the same! "We will log a SR number and a team will contact you shortly"... noooo no one contacts you afterwards and the service is just plain poor! Vodacom has no competant persons working for them and does not care about customers as soon as they get money everything else goes out the window!
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Replies (1)Vodacom's replyOfficial
08 Mar 2021, 09:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2021, 09:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
