WS
Wayne S
1 reviews | Active since Dec 2020
01 Dec 2021, 19:46
Vodacom Fibre add ons
I have been waiting for my Xbox which was added to my fibre package for more than a month now. Call at least 4 times a week. everyone escalates and creates service request but no no no results. If this is the beginning of a two year contract I will want to opt out.
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Vodacom's replyOfficial
02 Dec 2021, 07:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2021, 07:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team