Vodacom Fibre Activation Nightmare

I app**** for Vodacom Fibre exactly two weeks ago on the 2nd of July. My router was delivered the next day, and since the house already had a previous installation, no new installations were needed. I was told activation would take 1-3 days as Vumatel needed to close the existing line. It's been two weeks now, and I haven't received any feedback despite my 6-7 calls to Vodacom regarding activation.

I've sent proof of address to numerous automated emails from call centre staff, none of whom have responded. I have corresponded with so many Vodacom staff members and will attach their emails in this complaint as well: ***, ***, ***, ***.

I had previously canceled Fibre through Vodacom due to activation issues. I gave them the benefit of the doubt this time, but they have disappointed me again.