CL
Carin L

1 reviews | Active since May 2020

13 Aug 2025, 21:25

Vodacom fibre Activation Delay – 2 Weeks and Still Waiting!

Vodacom convinced me to switch from RSAWeb, but after 2 weeks my line is still not activated. RSAWeb sent their cancellation letter, but Vodacom keeps saying “wait 24–48 hours” — over and over — with no action. I’m stuck without service because of Vodacom’s delays and poor communication.

Outcome Needed: Activate my line today and confirm in writing.

0
Replies (3)
Vodacom
Vodacom's reply14 Aug 2025, 07:36
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 

CL
Carin L's update15 Aug 2025, 14:54
Reviewer Update
Waiting!
CL
Carin L's update19 Aug 2025, 09:09
Reviewer Update
Issue has been resolved thank u