CL
Carin L
1 reviews | Active since May 2020
13 Aug 2025, 21:25
Vodacom fibre Activation Delay – 2 Weeks and Still Waiting!
Vodacom convinced me to switch from RSAWeb, but after 2 weeks my line is still not activated. RSAWeb sent their cancellation letter, but Vodacom keeps saying “wait 24–48 hours” — over and over — with no action. I’m stuck without service because of Vodacom’s delays and poor communication.
Outcome Needed: Activate my line today and confirm in writing.
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
14 Aug 2025, 07:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Aug 2025, 07:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CL
Carin L's updateReviewer Update
15 Aug 2025, 14:54Waiting!
CL
Carin L's update15 Aug 2025, 14:54
Reviewer Update
Waiting!
CL
Carin L's updateReviewer Update
19 Aug 2025, 09:09Issue has been resolved thank u
CL
Carin L's update19 Aug 2025, 09:09
Reviewer Update
Issue has been resolved thank u
