HS
Hendrik S
1 reviews | Active since Jan 2017
13 Jun 2024, 11:16
Vodacom fibre activation
Vodacom fibre cancelled and deleted my on 1st of May '24 without reason or any comunication. I then had to reaply and since then can not get my line activated.they refuse than I talk to a manager to sort this out.they would have contacted me.no reaction.
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Replies (2)
Vodacom's replyOfficial
13 Jun 2024, 12:21 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Jun 2024, 12:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
HS
Hendrik S's updateReviewer Update
13 Jun 2024, 12:28Through the time since 2nd of may have talked to so many consultans that can not count anymore how many. All bumped it up and still nothing. I want a manager or higher to sort this out.they broke the contract,not me.
HS
Hendrik S's update13 Jun 2024, 12:28
Reviewer Update
Through the time since 2nd of may have talked to so many consultans that can not count anymore how many. All bumped it up and still nothing. I want a manager or higher to sort this out.they broke the contract,not me.