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Braam B
1 reviews | Active since Jul 2011
24 Dec 2020, 16:17
Vodacom Fibre Absurd service!!!!
2 Months ago I requested my fibre to be relocated, the fibre call centre stuffed me around and after 6 calls I finally received an SR on the 28th of November 2020, it’s another month later and after another 5 calls they still have not relocated my fibre and keep saying they are waiting on a relocation date, but can not tell me when it will be!!!! Vodacom makes it clear they do not care about you or your business, they basically give you a huge ...... and know you can do nothing!!!!! .... PS! They however threaten to blacklist you if you do not pay, although you receive no service!!! This is ridiculous!!!!
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Vodacom's replyOfficial
25 Dec 2020, 10:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Dec 2020, 10:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Braam B's updateReviewer Update
04 Jan 2021, 15:56Typically Vodacom!!!! They still ignore me, no response, they just don’t care!!! I despise them and regret the day I decided to join v B Vodacom Fibre!!! You will regret it!!!!
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Braam B's update04 Jan 2021, 15:56
Reviewer Update
Typically Vodacom!!!! They still ignore me, no response, they just don’t care!!! I despise them and regret the day I decided to join v B Vodacom Fibre!!! You will regret it!!!!