Vodacom fibre absolute *******!!!!!

Vodacom fibre down in Framesby, Port Elizabeth for the second day now. Been of since 16 Oct and now 17 Oct it is still down. This is not this fist time that we have been without any internet service for weekend. If we do not pay you a monthly fee I can except no service but we pay you every month and have fork out extra money to use data just to be able to read our emails and zoom meetings. Please fix the issues you have in Framesby because this is ongoing for a long time now. No need to make use if your call centre. They always make you feel like you yourself is the problem and secondly their most famous words “we will escalate it”. Stop escalating and start give us a service we deserve.