DB
Denis B

1 reviews | Active since May 2018

24 May 2018, 13:56

VODACOM FIBRE ABSOLUTE *******

Absolutely disgusted in their FIBRE service they use a sub contractor OPEN SERVE which is just as useless , i installed fibre then 2 weeks later it crashes now since the 16th of MAY nothing has been done absolutely nothing i cannot believe the service they keep passing the buck onto open serve.

They don't even have a number to cancel the service you have to email them now listen to this they have your number when they want you to sign up right? But no number to cancel it just goes to show what ******* it is.

0
Replies (1)
Vodacom
Vodacom's reply24 May 2018, 14:39
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team