jZ
jan Z
1 reviews | Active since Apr 2023
06 Apr 2023, 05:40
vodacom fibre
Started vodacom fibre on 1 March 2023 . From day one it gave problems. It keeps disconnecting and reconnect. Email and phoned but nobody can help us. For last 20 days we are trying to cancel it but we newer gets email to confirm it. Yesterday we phoned again and again they have no records of us wanted o cancel. Please help Vodacom ref nr: ***
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Vodacom's replyOfficial
06 Apr 2023, 07:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Apr 2023, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team