Vodacom fibre

Vodacom Fibre is absolutely the worst and most frustrating thing I have ever done.i asked for a relocation 1 month ago and still today I have no idea when a technician is going. I called them throughout the month to make sure things were on track and was told yes they were.i called on the 26th May just to be sure again as I have had so much drama with them that I don’t trust them!!guess what...the Lady assigned to help tells me the previous 10 people that have helped me regarding this issue have done nothing.i have paid a month for free,quick to take my money but not provide service.i don’t know why I am so loyal with them,I should cancel all the contracts