HV
Harry V

1 reviews | Active since Apr 2023

13 Apr 2023, 22:47

Vodacom Fibre ****

One of the worsed Fibre deals I have come across, last year I took up a deal fibre special which vodacom had, which was a Fibre installation and it came with lte ****le which they advertised as free, for the time it took to install the Fibre, Vodacom never pitched, to install I made several calls with this regard they never came, to my surprise and shock vodacom billed me for the usage of the lte 10mbps for R599 the price of the Fibre, I called the customer care without delayed they promised to fix the situation and even offered a reduced contract and a voucher, all those things never came in to fruition, now they have send my account to defaulters and debt collectors. Be warned never use vodacom Fibre it is a ****

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Replies (1)
Vodacom
Vodacom's reply14 Apr 2023, 07:25
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team