WS
Wayne S
1 reviews | Active since Nov 2016
05 Oct 2021, 19:01
Vodacom Fibre
VODACOM FIBRE.. TERRIBLE SERVICE .. REPORTED 29.09.2021 APPROXIMATELY :20:30 our fibre modem got taken out by a Lightning strike .. now 05.10.2021 18:45 still NOTHING, NO REFERENCE NUMBER and about 15 calls to their Supoort .. just absolute PATHETIC service and NO CUSTOMER SERVICE ... U DONT EVEN DESERVE A 1 STAR ... ****** useless.. I will search for a COMPANY that wants my business .. UNPROFESSIONAL
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Vodacom's replyOfficial
06 Oct 2021, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Oct 2021, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team