TM
Tumelo M

1 reviews | Active since Mar 2022

09 Mar 2022, 11:13

Vodacom Fibre

Cancelled my fibre contract/account last year August. The account still shows as active on my credit report.

There are also missed payment showing on my credit report which are incorrect as I have settled everything with them.

Don't take any fibre contract with vodacom. They take a **** long time to install it then they **** up your credit score when you cancel it. My credit score is low because of them.

A piece of **** network provider.

0
Replies (3)
TM
Tumelo M's update09 Mar 2022, 13:02
Reviewer Update
I've called them countless times and written emails and still getting no help.

They keep saying the issue will be resolved next week.

Never in my life have I experienced such poor service. Pathetic.
Vodacom
Vodacom's reply09 Mar 2022, 13:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TM
Tumelo M's update09 Mar 2022, 15:06
Reviewer Update
I have been told that ITC profile will be change within 7-14 days since last year September.

NOTHING HAS BEEN FIXED. NOT BELIEVING THESE LIES ANYMORE.

You ****ing up my personal life. I can no longer apply for credit on things I qualified for because my credit score is low.

This is the highest form of bull****.