VG
Victor G
1 reviews | Active since Mar 2026
15 Mar 2026, 06:31
Vodacom fibre
Vodacom fibre created a duplicate account under my name and I am not getting any help for this double billing instead they have disconnected me while the problem is on their side.When calling them they busy saying they are investigating the matter while they are busy billing me for a service I don’t even receive.Everyone I called in their call centre admitted that the mistake was on their side but the billing department doesn’t want to reconnect me because of that false account.
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Vodacom's replyOfficial
20 Mar 2026, 14:31Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As discussed, the matter has been resolved
Regards
Consumer Website Team
Vodacom's reply20 Mar 2026, 14:31
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As discussed, the matter has been resolved
Regards
Consumer Website Team