NG
Nandie G
1 reviews | Active since Sept 2019
15 Sept 2023, 21:50
Vodacom fibre
My Fibre has been out of service since yesterday without any solid resolution. Called Vodacom Fibre office spoke to a team leader by the name of Slindile who was very rude and not helpful. Am using the Fibre for work purposes which means today I have unpaid day. Service is pathetic paying for service that am not even getting is very sad.
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Vodacom's replyOfficial
16 Sept 2023, 10:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2023, 10:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team