Vodacom Fibre a total time waste!!

I've been struggling for almost 3 weeks now just to get a date to get fibre installed! This is the worst service i've ever received from Vodacom ever. I have phoned so many times and everytime it is another story!! I would really like for the fiber to be resolved this week or I will have no choice but to cancel the fiber and my over 12year long cell phone contract. So its up to vodacom management to fix this!! I dont want any more excuses just want solutions!!