1 reviews | Active since Jan 2015
Vodacom Fibre a complete nightmare to deal with!!! Do not give your hard earn money to them!!!!
We have been trying to get our fibre working for weeks now and Vodacom keeps giving us the run around!! we have spoken to countless *********** agents to even supervisors to name one "Saheer" who promised to get our issues resolved as well as An Amanda who is one of the seniors , who also promised to get out issue resolved and has not , we haven't even gotten a courtesy call to find out if we have been helped!!!
They are truly the worse! I would not have advise anyone to take out a Vodacom Fibre line especially if you work from home and value your jobs!!!
We have been given the wrong information multiple times , the blame game is real in their call centres and no one takes accountable!!!
We are at our wits end with this company cannot wait to move away from them!!!!
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
