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Ashwin D
1 reviews | Active since Jun 2018
09 Nov 2018, 08:59
Vodacom Fibre a bust
I have been trying to cancel SO180 ********** 91 for over 2 months now. Vodacom just refuse to cancel it and keep *****ing my money every month. Please cancel this with immediate effect. You cannot supply me with Fibre so take your router. Please stay away from Vodacom Fibre they dont know what they doing.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
09 Nov 2018, 09:10 Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Nov 2018, 09:10
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
09 Nov 2018, 12:45Dear Ashwin,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved Regards Ashwin Abdurahman Consumer Website Team(SA)
Vodacom's reply09 Nov 2018, 12:45
Official
Dear Ashwin,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved Regards Ashwin Abdurahman Consumer Website Team(SA)
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Ashwin D's updateReviewer Update
03 Jan 2019, 08:43Hi,
Ashwin, This has still not been resolved as i am still getting charged.
Please urgently advise and process immediately !
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Ashwin D's update03 Jan 2019, 08:43
Reviewer Update
Hi,
Ashwin, This has still not been resolved as i am still getting charged.
Please urgently advise and process immediately !